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Tuesday, November 15
 

TBA

PRE-CONFERENCE INTERACTIVE WORKSHOP DAY

Smaller group, hands-on, and interactive – the workshop sessions allow you to focus on trending topics and share challenges with fellow attendees and your workshop leaders. Attend to get a solid foundation of strategies, trends and how to’s before the start of the main, two-day conference – and, find out why the workshops are consistently rated as very valuable time spent!


Tuesday November 15, 2016 TBA
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

7:45am CST

Registration, Continental Breakfast and Networking
Enjoy complimentary coffee, tea and breakfast as you meet your workshop leader and fellow attendees.

Tuesday November 15, 2016 7:45am - 8:00am CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

8:00am CST

WORKSHOP A: Using Your Intranet To Motivate Change And Drive Employee Engagement
Rogue Services and Solutions
“Employee engagement” is a much buzzed about key phrase in the digital workplace. The Harvard Business Review backs it up in its respected findings. Forbes calls engagement the emotional commitment an employee has to the organization and its goals. Gallup polls indicate that engagement rates for 2015 averaged between 31.5 percent and 32.1 percent and have been comparable for 2016.

We all want our employees to put in a little extra effort but meet the needs of the organization first. We want better margins, lower turnover and tighter teamwork. And, yet, nearly 70 percent of employees are not engaged. This provides an immense opportunity to leverage a tool many of us already have at our fingertips—the corporate intranet—to motivate change.

This workshop will include both individual and group break-out exercises as you learn how to harness the power of your existing intranet to maximize employee engagement, including how to:

  • Position your intranet as the virtual gathering place for communication, content and collaboration to engage your workforce 

  • Uncover top intranet design and content steps to invigorate your intranet  

  • Outline and deploy a survey to seek responses to better serve your workforce

  • Add opportunities for employees to gain and provide peer recognition

 

Michelle Esposito, Founder and Senior Partner
Rogue Services and Solutions


Speakers
avatar for Michelle Bolda

Michelle Bolda

Senior Partner, Rogue Services and Solutions
Michelle Bolda is an agile evangelist who has transformed organizational processes through  a commitment to transparency in alignment of plans, priorities, and expectations. Dubbed the "Client Whisperer" by her colleagues, Michelle excels at creating trusted client relationships... Read More →


Tuesday November 15, 2016 8:00am - 10:00am CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

10:00am CST

Morning Stretch, Refreshments and Networking
Take a quick break, grab some refreshments and network with fellow communicators as we switch over to the next workshop.

Tuesday November 15, 2016 10:00am - 10:15am CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

10:15am CST

WORKSHOP B: Productivity From Your Pocket
PSC Group

Did you know that the 4th most popular productivity app in the iOS app store is Outlook by Microsoft?  Microsoft has invested heavily in building first-class mobile apps that make you more productive on the go.

 

How does mobile access to the corporate intranet help users be more productive? They no longer have to access the intranet via a tablet or laptop/desktop computer to have a great user experience. They can more easily access the information you, as the internal communications professional, have published.

 

As an internal communications professional, learn how you can get the most out of that Instagram Machine in your pocket at this workshop, including:


  • Engage with end users to meet them where they are – on their phones 

  • Absorb the information published in multichannel communication 

  • Take advantage of improvements in the SharePoint mobile experience 

  • Overcome the challenge of making intranet content available everywhere on any device with a rewarding mobile experience

 

Michael Blumenthal, Office 365 MVP, Technical Solution Evangelist
PSC Group

Chris Johnson, Office 365 MVP, Director of Business Solutions
PSC Group


Speakers
avatar for Michael Blumenthal

Michael Blumenthal

Technical Solution Evangelist, Office 365 MVP, PSC Group
Michael Blumenthal is a Technical Solution Evangelist with PSC Group and a Microsoft Office 365 MVP.  As such, he is an experienced solution architect and business technology advisor. Michael has deep SharePoint expertise, with two decades of development, infrastructure, and... Read More →
avatar for Chris Johnson

Chris Johnson

Director of Business Solutions, Office 365 MVP, PSC Group
Chris is a Microsoft MVP and the Director of Business Solutions at PSC Group, a consulting firm in Chicago and Schaumburg, IL.  He’s been building enterprise-grade solutions on the SharePoint platform for 7+ years.  You can find him speaking in Chicago and around the country on... Read More →


Tuesday November 15, 2016 10:15am - 12:15pm CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

12:15pm CST

Lunch On Your Own, But Not Alone
Stop by the registration table for nearby suggestions for lunch recommendations. Feel free to dine with a group or go out on your own.

**Lunch cost is on your own.

Tuesday November 15, 2016 12:15pm - 1:15pm CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

1:15pm CST

WORKSHOP C: How to Create a Roadmap That Supports Your Intranet VisionHabanero Consulting Group
A great intranet has a strong and compelling vision that's shared, understood, and creates exceptional employee experiences. Yet with multiple stakeholders and shifting priorities, it can be hard to maintain a vision as your intranet moves through design, development, and evolution.

Roadmaps provide everyone with confidence that functionality will be built and value will be continually delivered to the organization. In tying the big ideas to user goals, stakeholder outcomes, and all the things that need to be in place to make each element successful.

Roadmaps are an amazing tool to help a team maintain a strong and compelling intranet vision.

In this interactive workshop, learn the activities necessary to build a roadmap that supports your intranet vision, including how to:

  • Build a shared and compelling design vision with stakeholders 
  • Assess and prioritize your intranet’s features and functionality 

  • Identify conditions and measures for success

 

Meghan Armstrong, User Experience Consultant
Habanero Consulting Group

Brian Edwards, Director, Products and Services
Habanero Consulting Group


Speakers
avatar for Meghan Armstrong

Meghan Armstrong

User Experience Consultant, Habanero Consulting Group
Meghan Armstrong works to create exceptional, intuitive, and engaging user interfaces for Habanero Consulting Group portal solutions. She investigates design strategies and works with project teams to create collaborative sketches that fulfill the goals of stakeholders and end-users. Throughout... Read More →
avatar for Brian Edwards

Brian Edwards

Director, Products and Services, Habanero Consulting Group
Brian Edwards leads, creates, and maintains the business plans and roadmaps of Habanero Consulting Group's technology solutions and services. This includes developing an investment strategy for new offerings and developing partnerships that augment or complement our offerings. He... Read More →


Tuesday November 15, 2016 1:15pm - 3:15pm CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

3:15pm CST

Afternoon Refreshments & Networking Break
Take a quick break before the next workshop session.

Tuesday November 15, 2016 3:15pm - 3:30pm CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

3:30pm CST

WORKSHOP D: Creating A Content Strategy: How To Enhance Your Digital Workplace By Turning Your Focus To ContentEloquor Consulting, Inc.

With senior leadership and IT onboard with your vision of a digital workplace – and development underway – now is the time to turn your focus to content. Whether you migrate or start from scratch with content, starting early and having a plan is crucial. Otherwise, you’ll be putting junk words into your shiny new vessel.

In this interactive workshop you’ll dive deep into content challenges and best practices, teaching you how to:

  • Identify what to keep and what to do with what you keep
  • Integrate different ways to deploy content that truly meet user needs
  • Understand why taxonomy and content typing supports good user experience
  • Deploy creative approaches to schedules and deadlines that drive your project
  • Make your most important content more readable

Stacy Wilson, President, ABC
Eloquor Consulting, Inc.


Speakers
avatar for Stacy Wilson

Stacy Wilson

ABC, President, Eloquor Consulting, Inc.
Stacy Wilson, ABC, is president of Eloquor Consulting, Inc. She uses her nearly 30 years of internal communication experience to help companies communicate better with employees. She specializes in leveraging digital workplace investments for business results, assisting with strategy... Read More →


Tuesday November 15, 2016 3:30pm - 5:30pm CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611

5:30pm CST

Close Of Pre-Conference Workshop Day
Tuesday November 15, 2016 5:30pm - 5:35pm CST
Room 608, Gleacher Center, 6th Floor 450 N Cityfront Plaza, Chicago IL 60611
 
Wednesday, November 16
 

TBA

GENERAL SESSION, DAY 1, November 16
Wednesday November 16, 2016 TBA
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

8:00am CST

Registration & Continental Breakfast

Sign in, pick up your materials, and enjoy a continental breakfast before we start the day.


Wednesday November 16, 2016 8:00am - 8:30am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

8:30am CST

Chairperson's Welcome & Speed Networking
Eloquor Consulting, Inc.

Get to know your fellow conference attendees in this fun and fast-paced forum. Take this time to learn your fellow peer’s biggest intranet challenges and a few fun facts!


Stacy Wilson
President, ABC
Eloquor Consulting, Inc.

Moderators
avatar for Stacy Wilson

Stacy Wilson

ABC, President, Eloquor Consulting, Inc.
Stacy Wilson, ABC, is president of Eloquor Consulting, Inc. She uses her nearly 30 years of internal communication experience to help companies communicate better with employees. She specializes in leveraging digital workplace investments for business results, assisting with strategy... Read More →

Wednesday November 16, 2016 8:30am - 9:15am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

9:15am CST

Refresh The Workforce By Empowering Employees Through Your Company's Intranet
The Cola-Cola Company

The Coca-Cola Company employs more than 100,000 people and operates in more than 200 countries. At a time of rapid change both in the marketplace and the company’s structure, there was a pressing need to communicate with the company’s global workforce about strategic decisions, leadership changes, global marketing campaigns, efforts to improve the day-to-day employee experience, and a host of other challenges.

 

Coca-Cola Connect launched in June 2015 to serve as the company’s internal hub for news. Offering “real talk for real people” and “news you can use,” a network of editors producing stories designed to inform and engage employees.

 

Discuss the lessons learned from the first year of Connect and learn how to utilize your intranet to empower employees, including how to:

 

  • Focus on priorities to best deliver news to employees 

  • Ignite interest company-wide with important topics 

  • Make internal communications more relatable, casual and authentic 

  • Overcome challenges to prioritize and develop a consistent editorial voice across multiple geographies and business units 

  • Create engaging, personal and non-intimidating town halls with executives

 

Jeremiah McWilliams

Director, Employee and Leadership Communications

The Coca-Cola Company


Speakers
avatar for Jeremiah McWilliams

Jeremiah McWilliams

Director, Employee and Leadership Communications, The Coca-Cola Company
Jeremiah McWilliams is an award-winning journalist who now puts those skills to work at The Coca-Cola Company, where he is editor in chief of Coca-Cola Connect, the company’s global intranet. He leads content strategy and provides editorial direction for the global employee news... Read More →


Wednesday November 16, 2016 9:15am - 9:50am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

9:50am CST

Harness The Power Of SharePoint Dashboards To Measure Success And Make Data Work For You
HealthLOGIC and Rogue Services and Solutions

Metrics are a powerful tool for communicators. They tell us where we stand with causation, trends, and projections. But, “What should we measure?” is a simple question that can be surprisingly difficult to answer. And, “How do we measure it?” is a seemingly complex question that can often be answered with SharePoint.

See first-hand how HealthLOGIC Partners worked alongside Rogue Services and Solutions to decide what information to collect, where to collect it, and how to use data to make better business decisions. You will learn from HLP’s experience how to:   Gain insight on ways to measure success and make data work for you, including how to:  

  • Determine what communication channels create positive impact to your organization   
  • Discover ways to collect data in real-time
  • Decide which SharePoint dashboards align with the goals your organization is striving to reach  


Michelle Esposito

Founder and Senior Partner

Rogue Services and Solutions

 

Val Generes

Managing Partner

HealthLOGIC Partners


Speakers
avatar for Michelle Bolda

Michelle Bolda

Senior Partner, Rogue Services and Solutions
Michelle Bolda is an agile evangelist who has transformed organizational processes through  a commitment to transparency in alignment of plans, priorities, and expectations. Dubbed the "Client Whisperer" by her colleagues, Michelle excels at creating trusted client relationships... Read More →
avatar for Val Generes

Val Generes

Managing Partner, HealthLOGIC
HealthLOGIC Partners (HLP) is a healthcare distribution company and service provider for the pharmacy and medical device industry. HLP provides a broad spectrum of solutions and is the exclusive sales arm for one of the largest wholesale distribution companies in the Southeast carrying... Read More →


Wednesday November 16, 2016 9:50am - 10:25am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

10:25am CST

Morning Stretch, Refreshments And Networking
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday November 16, 2016 10:25am - 10:45am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

10:45am CST

Maximize The Impact Of Internal Communications In Achieving Your Organization's Strategic Businesss Objectives
Newsweaver
Speakers
avatar for Jeremy Salah

Jeremy Salah

Enterprise Sales Executive, Newsweaver
Jeremy Salah is part of the Internal Communications Team in North America for Newsweaver.  For 20 years, Newsweaver has been the industry leader in Internal Communications software.   Their solutions aims to help professional communicators release the power of their employees through... Read More →


Wednesday November 16, 2016 10:45am - 11:20am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

11:20am CST

Key Aspects To Consider When Creating Or Re-Launching An Intranet With A Dynamic User Experience
Insurance Auto Auctions, Inc.
There are three key elements to launching a creative intranet that includes a dynamic user experience.

Learn how Insurance Auto Auctions, IAA, re-launched their intranet successfully. By having an effective plan in place, buy-in from leadership, the right creative team — IAA was able to provide a portal their employees were excited about using.

Discover the keys aspects to consider when creating, or re-launching, a user-friendly intranet, including how to:

  • Gain insight into “lessons learned” over the past several years and how IAA re-launched a more dynamic user experience
  • Secure corner office, c-suite buy-in and making a communication hub a priority
  • Understand why priorities and a roadmap are the keys to your success
  • Create the right team to develop and manage your intranet
  • Avoid and overcome common challenges

Susan Jablonski
Director of Corporate Marketing
Insurance Auto Auctions, Inc.

Speakers
avatar for Susan Jablonski

Susan Jablonski

Director, Corporate Marketing & Events, Insurance Auto Auctions, Inc.
Susan Jablonski manages communications, philanthropic initiatives, corporate marketing, tradeshows and events for IAA, a business unit of KAR Auction Services (NYSE: KAR) a Fortune 1000 company. She takes great pride igniting IAA’s culture, inspiring change and harnessing the community... Read More →


Wednesday November 16, 2016 11:20am - 11:55am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

11:55am CST

Lunch On Your Own, But Not Alone -- Reservations Have Been Booked

Reservations have been made at a number of local restaurants. Please sign up at the registration table if you are interested in dining out with a group.

**Everyone is financially responsible for their own lunch.


Wednesday November 16, 2016 11:55am - 1:25pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

1:25pm CST

Tech Talk: How Do You Define What Is A Modern Intranet?
Microsoft Corporation

Would you define your intranet as a hub of useful information where employees actively work? Or, would you define your intranet as one more tool you have to manage and your employees have to use?

This interactive tech talk will outline the principles of what makes a modern, engaging, informative intranet.

From creating a roadmap to ensuring your intranet remains an informative, useful tool long after launch, you will be provided with the necessary information to help you:

 

  • Tackle employee engagement issues and encourage users to read your messages  

  • Cut down the time spent on intranet projects with time-saving tips  

  • Make your intranet available everywhere  

  • Use out-of-the-box features of modern collaborative platforms


Peter Walke

Account Technology Strategist

Microsoft Corporation


Speakers
avatar for Peter Walke

Peter Walke

Account Technology Strategist, Microsoft Corporation
Peter Walke is a passionate technologist.  He is excited when customers change the way they work in more open and innovative ways. He cut his teeth developing .NET custom applications on SharePoint.  He saw the value that the platform could provide and the jump start it provided... Read More →


Wednesday November 16, 2016 1:25pm - 2:10pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

2:10pm CST

Bringing Your Employees And IT Personnel Together To Drive Awareness And User Adoption Of Digital Workplace Tools
Lake County, Illinois and PSC Group

How do you make sure that your employees know what tools are available to them and what the tools are good for? Communicating by email is no longer enough.  If you wish to succeed in driving adoption of new ways to work, you have to start by informing and inspiring.

 

Hear how Lake County mapped out an IT Fair to educate employees about their digital workforce and its capabilities.

 

From this session you’ll be provided with your very own IT Fair Task List and communication templates to launch your own event at your company, including learning how to:

 

  • Organize logistics around bringing your IT department and communication departments together 

  • Map out the key learnings employees need to understand to maximize the use of your digital workplace 

  • Measure success 

 

Steve Smith 

IT Project Manager,

Lake County, Illinois

 

Michael Blumenthal

Technical Solution Evangelist, Office 365 MVP

PSC Group


Chris Johnson

Director of Business Solutions, Office 365 MVP

PSC Group


Speakers
avatar for Michael Blumenthal

Michael Blumenthal

Technical Solution Evangelist, Office 365 MVP, PSC Group
Michael Blumenthal is a Technical Solution Evangelist with PSC Group and a Microsoft Office 365 MVP.  As such, he is an experienced solution architect and business technology advisor. Michael has deep SharePoint expertise, with two decades of development, infrastructure, and... Read More →
avatar for Chris Johnson

Chris Johnson

Director of Business Solutions, Office 365 MVP, PSC Group
Chris is a Microsoft MVP and the Director of Business Solutions at PSC Group, a consulting firm in Chicago and Schaumburg, IL.  He’s been building enterprise-grade solutions on the SharePoint platform for 7+ years.  You can find him speaking in Chicago and around the country on... Read More →
avatar for Steve Smith

Steve Smith

Project Manager, Lake County
Steve Smith, a Technical Project Manager, leads major technical IT projects for Lake County IL.  He has stuided Computer Science and Psycology at Northen Illinois University and has his MCSE, MCP, A+,CCNA, and is currently woking towrds his PMP certification.  Steve has 25 years... Read More →


Wednesday November 16, 2016 2:10pm - 2:45pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

2:45pm CST

Afternoon Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday November 16, 2016 2:45pm - 3:00pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

3:00pm CST

Benchmark With Your Peers: Together Discuss & Solve Your Biggest Intranet Challenges
Now that you have heard a number of in-depth presentations on intranets best practices, it is time to put that knowledge to work! 

You will be divided into groups to discuss with your fellow attendees the specific challenges you may be experiencing within your organization and come up with a strategic plan to solve it.
 
Take this time to receive solutions from your peers as well as provide tips & tricks of your own.


Wednesday November 16, 2016 3:00pm - 3:35pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

3:35pm CST

How To Manage And Maintain An Effective Company Intranet Along With Multiple Departmental Intranets
Cargill
Managing both a company intranet as well as multiple departmental intranet sites, it can be difficult to ensure information and content is consistent and managed appropriately. One must not only manage the intranet itself, but the people collaborating and contributing content as well.

Learn the do’s and don’ts of managing and maintaining an effective company intranet along with department intranet sites as well, including how to successfully: 

    Supporting and Managing "BigIntra"
  • Choose the right collaboration tools – including OneNote, Office, and more --  that align with your organizational goals and employee needs
  • Make your intranet user friendly, easily editable, and aesthetically appealing 
  • Increase user adoption while maintaining control

 

Scott Yokiel

Service Lead for Create & Collaborate

Cargill

Speakers
avatar for Scott Yokiel

Scott Yokiel

Service Lead for Create & Collaborate, Cargill
Scott is the Collaboration Service Lead for Cargill based in Wayzata, Minn. He is responsible for the strategy and delivery of collaboration tools provided to the customer base around the world.  SharePoint and Office 365 make up a majority of these collaboration offerings but not... Read More →


Wednesday November 16, 2016 3:35pm - 4:10pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

4:10pm CST

Interactive Expert Speaker Panel: How To Build Better Relations With Your IT Department

Communicators and IT professionals must work together on collaborative projects to do their jobs well.

This expert panel will share tips and tactics to build better relations with your IT counterparts, including:


  • Try to work with, rather than around, your IT department
  • Seek their input on key projects that will make an impact on them
  • Give the benefit of the doubt before jumping to conclusions

 

Sumathi Jayakumar, Mayo Clinic, Intranet UX Manager

Steve Smith, Lake County Illinois, IT Project Manager

Chris Johnson, PSC Group, Director, Business Solutions, Office 365 MVP

Peter Walke, Microsoft Corporation, Technology Strategist


Moderators
avatar for Sumathi Jayakumar

Sumathi Jayakumar

Intranet UX Manager, Mayo Clinic
Sumathi Jayakumar, a Media Support Services Manager, leads the intranet team at Mayo Clinic in Rochester, Minn. Sumathi is a graduate from Saint Mary’s University in Health and Human Services Administration. With a specialized technology interest, Sumathi worked in Intranet user... Read More →

Speakers
avatar for Chris Johnson

Chris Johnson

Director of Business Solutions, Office 365 MVP, PSC Group
Chris is a Microsoft MVP and the Director of Business Solutions at PSC Group, a consulting firm in Chicago and Schaumburg, IL.  He’s been building enterprise-grade solutions on the SharePoint platform for 7+ years.  You can find him speaking in Chicago and around the country on... Read More →
avatar for Steve Smith

Steve Smith

Project Manager, Lake County
Steve Smith, a Technical Project Manager, leads major technical IT projects for Lake County IL.  He has stuided Computer Science and Psycology at Northen Illinois University and has his MCSE, MCP, A+,CCNA, and is currently woking towrds his PMP certification.  Steve has 25 years... Read More →
avatar for Peter Walke

Peter Walke

Account Technology Strategist, Microsoft Corporation
Peter Walke is a passionate technologist.  He is excited when customers change the way they work in more open and innovative ways. He cut his teeth developing .NET custom applications on SharePoint.  He saw the value that the platform could provide and the jump start it provided... Read More →


Wednesday November 16, 2016 4:10pm - 4:50pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

5:00pm CST

Close Of Day One & Networking Reception

Enjoy complimentary drinks on us as you continue the conversation with your peers.

Please wear your name badge.


Wednesday November 16, 2016 5:00pm - 6:30pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

6:30pm CST

Dinner On Your Own, But Not Alone: Reservations Are Booked

Want to keep the conversation going?

Sign up with an ALI team member to join a group at tonight's dine-around. Reservations have been made.

**Everyone is on their own financially.


Wednesday November 16, 2016 6:30pm - 9:00pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611
 
Thursday, November 17
 

TBA

GENERAL SESSION, DAY 2, November 17
Thursday November 17, 2016 TBA
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

8:00am CST

Continental Breakfast And Networking
Coffee and continental breakfast will be ready at 8 a.m.

Thursday November 17, 2016 8:00am - 8:30am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

8:30am CST

Day One Highlights: Review Lessons Learned
Recap what you learned yesterday, and let us know what you're interested in learning about in more depth today.

Thursday November 17, 2016 8:30am - 8:40am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

8:40am CST

Reinvent Your Intranet As The Foundation Of Your Digital Workplace
Northwestern Mutual

It’s every communicator’s challenge to engage employees with outdated portals and restricted options to populate new content and video. Take an inside look at how communicators at Northwestern Mutual decided to make a drastic change to reinvent their intranet through a massive overhaul while balancing the communication needs of four generations of 7,000 employees and contractors.

 

This session will provide you with guidance on how to take your current intranet and launch a digital workplace where workers know they can find the latest headline news that matters to them, including how to: 

 

  • Engage employees through your digital workplace by providing them with daily headline news, videos, and social media  

  • Transfer content from old to new intranet with detailed plan 

  • Tackle funding challenges with the support from multiple departments 

  • Reinvent your intranet as a one-stop-shop by bringing together applications, websites and devices 

  • Use personalization to reduce the flow of messages to employees 

  • Develop a targeted area on your intranet for leader news 

  • Encourage your employees to develop content through curation roles 

 

Dee Johnson 

Assistant Director, Digital Workplace

Northwestern Mutual

 

Sue Weinlein 

Senior Digital Workplace Consultant

Northwestern Mutual

Speakers
avatar for Dee Johnson

Dee Johnson

Assistant Director, Digital Workplace, Northwestern Mutual
Dee leads the team responsible for employee and leader communications across a leading U.S. financial security company.  She plays a critical role in launching new communication channels, including the intranet. Her team manages employee and leader news channels, digital... Read More →
avatar for Sue Weinlein

Sue Weinlein

Senior Digital Workplace Consultant, Northwestern Mutual
Sue spent 15 years as a game editor, creative director, managing producer and entrepreneur, including time at TSR, Inc. (inventors of Dungeons & Dragons), Wizards of the Coast (creators of Magic: the Gathering), and Malhavoc Press (her own small publishing house). For the last nine... Read More →


Thursday November 17, 2016 8:40am - 9:15am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

9:15am CST

Reach Employees Across Multiple Channels Through Creative Forms Of Engagement
Oxfam America

Oxfam is a global organization working to end of hunger, poverty and injustice. It is a confederation of 17 member organizations, working in more than 90 countries with over 10,000 employees and works with thousands of partner organizations around the globe.

 

Recently, Oxfam has embarked on global change process to integrate systems, people and platforms, including the development of a new global intranet and enterprise social platform: Facebook at Work

 

From idea to design to implementation, see first-hand the beginning stages of roll-out to engage a worldwide staff with limited resources.

 

Learn how you too can inspire a worldwide staff on a shoe-string budget, including how to:

 

  • Create a shared vision for your digital workspace  

  • Execute ideas from design to beginning stages of your intranet roll out  

  • Reinforce your mission and culture

 

Sarah Livingston

Internal Communications Lead 

Oxfam America

Speakers
avatar for Sarah Livingston

Sarah Livingston

Internal Communications Lead, Oxfam America


Thursday November 17, 2016 9:15am - 9:50am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

9:50am CST

Morning Stretch, Refreshments and Networking

Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.


Thursday November 17, 2016 9:50am - 10:10am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

10:10am CST

Engage Employees, Encourage User Adoption, And Save Money With An Innovative Intranet
Mayo Clinic

Mayo Clinic employs more than 60,000 employees in Rochester, Minn., Jacksonville, Fla., and Scottsdale, Ariz. So how does this large health care provider manage to engage thousands of health care communicators, physicians, nurses and other health care workers on its intranet?

 

The team developed Employee Personas that represent a group of people who work in the health care field. The personas help project members understand and empathize with user groups they may never see face to face.

 

Following a look at these personas, find out why institutional personas are important in any organization and how using them can help you save time and money, including:

 

  • How personas help the team understand and empathize with users 

  • Steps to create institutional personas and how to use them 

  • Challenges to prepare for during the creation and maintenance process of the institutional personas 

  • Best practices of persona validation process and governance 

  • How personas help content owners create quality content to drive user adoption


Sumathi Jayakumar
Intranet UX Manager
Mayo Clinic

Speakers
avatar for Sumathi Jayakumar

Sumathi Jayakumar

Intranet UX Manager, Mayo Clinic
Sumathi Jayakumar, a Media Support Services Manager, leads the intranet team at Mayo Clinic in Rochester, Minn. Sumathi is a graduate from Saint Mary’s University in Health and Human Services Administration. With a specialized technology interest, Sumathi worked in Intranet user... Read More →


Thursday November 17, 2016 10:10am - 10:45am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

10:45am CST

Interactive Session: Before & After: How User Research Helped To Transform The Already Award Winning XL Catlin Intranet
Eloquor Consulting, Inc.

After winning the Nielsen Norman Top 10 Intranets, the team at XL Catlin continued to reach out to users to learn how to make improvements to the PEN. While the winning interface was progressive, it wasn’t meeting user expectations for findability. With support from Eloquor Consulting, XL Catlin conducted user and usability research and redesigned the PEN to speak directly to user comments.

See the before and after and learn how they made decisions based on the research. See too how they used a similar approach to improve the HR site, which launched at the same time. 

Stacy Wilson
President, ABC
Eloquor Consulting, Inc.

Speakers
avatar for Stacy Wilson

Stacy Wilson

ABC, President, Eloquor Consulting, Inc.
Stacy Wilson, ABC, is president of Eloquor Consulting, Inc. She uses her nearly 30 years of internal communication experience to help companies communicate better with employees. She specializes in leveraging digital workplace investments for business results, assisting with strategy... Read More →


Thursday November 17, 2016 10:45am - 11:20am CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

11:20am CST

Lunch On Your Own, But Not Alone - Reservations Have Been Made

Reservations have been made at a number of local restaurants. Please sign up at the registration table if you are interested in dining out with a group.

**Everyone is financially responsible for their own lunch.


Thursday November 17, 2016 11:20am - 12:50pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

12:50pm CST

Creating A Fully Engaged Workforce That Will Result In Powerful Brand Reputation And Customer Satisfaction
Southwest Airlines
In the air and on the ground, Southwest Airlines employees are a unique group. And customers agree, sending an average of more than 200 employee recommendations each day. 

With an increasingly complex operation, growing network, and more competition than ever, Southwest Airlines knows the secret to success remains in its people.  

Learn what tools Southwest Airlines currently uses and how you can use them also to engage, connect and inspire your employees, including how to:

  • Utilize the tools needed to listen to your employees
  • Discover platform options available to bring your culture to life
  • Communication effectively with a diverse and remote workforce

Casey Dunn

Senior Communication Specialist

Southwest Airlines


Speakers
avatar for Casey Dunn

Casey Dunn

Senior Communication Specialist, Southwest Airlines


Thursday November 17, 2016 12:50pm - 1:35pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

1:35pm CST

Afternoon Refreshments & Networking Break

Enjoy a variety of snacks and beverages as you network with your peers.


Thursday November 17, 2016 1:35pm - 1:40pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

1:40pm CST

Keeping Your Eye On Your SharePoint Roadmap While Managing Tactical Day-to-Day SharePoint Needs
CCC Information Services

Every company sets out to implement SharePoint the “right way” but before you know it, you find yourself in the weeds.  This discussion will present the common challenges SharePoint users face and how to successfully implement solutions that will put SharePoint into action. 

 

Gain helpful tips and practical advice on how to manage your SharePoint day-to-day needs more efficiently in addition to building a strategy and roadmap, all the while making progress. Included are how to:

  • Create a vision for SharePoint
  • Build a tactical plan, strategy and roadmap
  • Utilize the tools to help you manage short and long term goals  

 

Shila Nagarsenker

SharePoint Collaboration Manager

CCC Information Services


Speakers
avatar for Shila Nagarsenker

Shila Nagarsenker

SharePoint Collaboration Manager, CCC Information Services
Shila is a PMI-certified Project Manager (PMP) and Microsoft Certified Technology Specialist (MCTS) focusing on SharePoint, Web, and Collaboration technologies. She uses technology to solve business problems, implement process improvements, improve collaboration, and enhance the user... Read More →


Thursday November 17, 2016 1:40pm - 2:15pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

2:15pm CST

Interactive Expert Speaker Panel: Discover How The Power Of Storytelling Can Help You Get Your Message Across Multiple Communications Channels
You are not alone when balancing the needs of thousands of employees across multiple departments and geographic locations.

This interactive discussion, led by expert speakers, will provide you with tips and tricks  to get your story out without sacrificing quality, including how to:

  • Provide employees with breaking news in a timely manner without breaking the bank
  • Use social feeds – such as Yammer – to post daily videos employees will be eager watch
  • Overcome buy-in and approval challenges 

Jeremiah McWilliams, The Coca-Cola Company, Director of Employee and Leadership Communications

Casey Dunn, Southwest Airlines, Senior Communication Specialist

Dee Johnson, Northwestern Mutual, Assistant Director, Organizational Communications

Speakers
avatar for Casey Dunn

Casey Dunn

Senior Communication Specialist, Southwest Airlines
avatar for Dee Johnson

Dee Johnson

Assistant Director, Digital Workplace, Northwestern Mutual
Dee leads the team responsible for employee and leader communications across a leading U.S. financial security company.  She plays a critical role in launching new communication channels, including the intranet. Her team manages employee and leader news channels, digital... Read More →
avatar for Jeremiah McWilliams

Jeremiah McWilliams

Director, Employee and Leadership Communications, The Coca-Cola Company
Jeremiah McWilliams is an award-winning journalist who now puts those skills to work at The Coca-Cola Company, where he is editor in chief of Coca-Cola Connect, the company’s global intranet. He leads content strategy and provides editorial direction for the global employee news... Read More →


Thursday November 17, 2016 2:15pm - 2:55pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

2:55pm CST

Intranet & Digital Workplace Summit 2016 Wrap Up & Key Takeaways
Make a plan of action before you get back to your office from valuable lessons learned and tactics gathered from fellow communicators and experts.

Thursday November 17, 2016 2:55pm - 3:15pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

3:15pm CST

Close Of Conference
Thank you for joining us at the Intranet & Digital Workplace Summit 2016.

Be sure to check dropbox for presentations and a contact list to keep in touch with your peers!

Thursday November 17, 2016 3:15pm - 3:30pm CST
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611