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Thursday, November 17 • 10:45am - 11:20am
Interactive Session: Before & After: How User Research Helped To Transform The Already Award Winning XL Catlin Intranet
Eloquor Consulting, Inc.

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After winning the Nielsen Norman Top 10 Intranets, the team at XL Catlin continued to reach out to users to learn how to make improvements to the PEN. While the winning interface was progressive, it wasn’t meeting user expectations for findability. With support from Eloquor Consulting, XL Catlin conducted user and usability research and redesigned the PEN to speak directly to user comments.

See the before and after and learn how they made decisions based on the research. See too how they used a similar approach to improve the HR site, which launched at the same time. 

Stacy Wilson
President, ABC
Eloquor Consulting, Inc.

Speakers
avatar for Stacy Wilson

Stacy Wilson

ABC, President, Eloquor Consulting, Inc.
Stacy Wilson, ABC, is president of Eloquor Consulting, Inc. She uses her nearly 30 years of internal communication experience to help companies communicate better with employees. She specializes in leveraging digital workplace investments for business results, assisting with strategy... Read More →


Thursday November 17, 2016 10:45am - 11:20am
Room 204, Gleacher Center 2nd Floor 450 N Cityfront Plaza, Chicago, IL 60611

Attendees (3)